Rabu, 13 Mei 2009

Market Sector ; past, current, and future

As we know, at this time many market sectors that use the Internet as a medium for buying transactions or even only to select products. for the task this time I will choose the transportation sector. to explain, I will take the example railroad.

First, if people want to buy and know the schedule departure and arrival, the customer must come directly to the location. Things like this actually hurt the consumers who live far from the Gambir station than discard energy and freight. Especially with all the traffic.

But now, the train companies have websites that can provide information on the travel of the desired customer with full price tickets. Progress is certainly easier and can improve customer satisfaction from customers themselves. but be pitied, the website provided PT train this limited only to information only. The purchase of tickets remains for the customer directly to the location of the station.

Possible for consideration to the future, PT train can have more use for the Internet medium is the maximum again. Such as reservations can be made online. Such as that already applied by the flight companies. After booking a new ticket can be directly taken at the station. Payment can be done in various ways such as using a credit card, debit or automatic payment of cash in place. With the introduction of this station may also be reduced crowd and the lack of complaints because run out ticket.

Rabu, 06 Mei 2009

Apakah e-procurement itu perlu??

There are some questions from some prod friends that duties related to the implementation of the procurement of goods / services, and government officials at the Center, among others: "why you need to implement e-Procurement?, What we are ready, how to impact the parties?

It seems most of my friends in the bureaucracy in Indonesia have contrib. enough in creating the conditions for the development of the less educated the business world. In various areas of the city / district, the packages should go to the block of work to get the best offer (out of the bidding price and technical capabilities of) is limited to the provider of the goods / services in the environment of the city own. How? Although the administration of the procurement documents of goods and services shows a flow process of auction, but the staff was mayor / regent authorities in the process of coordinating the procurement of goods and services are supported by association with the goods / services local snack package - the package work as a mother to share the cake their children. Indeed, in the end all the contractors / suppliers in the area get a job because the number of goods / services in the region is relatively balanced with the number of work packages that are available. But the fact is, the A to get the package and the work package B of the work is not based on technical and financial ability but based on their close or not their decision in the area. Analogy yes if the mother is more subjective and trust close to the first-born child, the first may be even more cakes youngest child is actually more appropriate for one.

Does it hurt? Budgets are yet to pay for the work packages are also derived from the tax / levy paid by the community area. If so does the work is a provider of goods / services from the region itself then the money will flow back to the local society. Such a view is not wrong, but if the review from the task of the government (including local government) to developed local economy and to prepare the components for the region can compete globally, then the policy steps can be categorized as "less strategic". If in 2010 the world will force the international trade that convention (including the provision of goods and services) should have been implemented in full with the free (free fight competition) in the Asia region with its AFTA, the business we will be black-and-blue because it is not trained to compete in a professional. Compete with the contractor / supplier from the city / other districts they are not normal.
Policies that are less strategic are not actually going on in all government institutions. Intelligences to innovation and pro-change towards a better birth usually because of a problem. Suppose the City Government of Surabaya that applies e-Procurement since 2004. This policy has taken one of them because there are complicated problems which occur balance the number of businesses working to become the provider of goods / services with the government on the number of work packages that can be offered by City Budgets. So than the Mayor or a Head of Department will be on the claim by the contractor / supplier has been unfair in determining executive employment package, the package is working just go to the block is open through internet media. Response to the business world? They were all staring happy because the amount of time the new package can work with a number of which appear very much (more than 400 packages with a variety of job classifications and qualifications in the field of business in 2003, 1200, an employment package in 2004 and 1500-an employment package in the 2005), so that they can snatch the cake with a more liberal fair. This is very different with the implementation of the procurement of goods / services in the previous years in which each of the Office of the packages into the job responsibilities of its own with a different schedule. Consequently, its extreme often one company can continue to get a job from one Department to another Department and one other company always bite the finger even though the company is actually quite qualified.

Implementation of the work can be accessed by the public in e-Procurement site, so the public can participate in the field overseeing; Policy mayor is taken produce results that do not lose it's just the problem of the business world.

In the case of the Government of Surabaya can answered questions why we need to implement the procurement of goods and services in e-Government Procurement?
Who we implement e-Procurement?
Talking problems readiness plan the implementation of the program, we usually cannot be separated from the discussion of the availability of the umbrella regulations, the ability of human resources, workplace culture and change readiness of systems and procedures. Otherwise with the implementation of e-Procurement.

Many parties ask the legal umbrella of the e-Procurement. Actual Presidential Decree numbers 80 of 2003 already facilitate it. Even articles and attachment provisions of legislation explicitly, the new very thick with the feel of the competition to create a more healthy for the business and force the bureaucracy to become more professional and clean (clean government and good governance).

Indeed, there are no regulations that specifically set up systems and procedures of the e-Procurement as a form of electronic transactions, but it a must that we all have to wait? The Government of Surabaya evidence can be e-Procurement implementation without waiting for the law telecommunications e-Procurement. For a while local initiatives to translate the system and procedures of Presidential Decree number 80 of 2003 into the process with the electronic form of regulation is very effective Mayor facilitate needs referral law if disputes occur in the process of the electronic auction / e-Procurement.

Meanwhile, while the signal on-the readiness of human resources in the bureaucracy and the range of goods / services to understand and work with IT (Information Technology) did not need to concern. With the socialization and training and planned enough, then the problem of up-grading and human resources efforts to change workplace culture can be resolved by itself.
How does the impact of the implementation of e-Procurement for the parties?
A very interesting issue and come to the attention of friends in various bureaucratic government programs is the eradication of KKN incentive now done by the President. Corruption apparatus such as KPK investigators, the Police and the Attorney General is very concerned to read the allegations of KKN-allegations on the procurement of goods / services. And the Presidential Decree 80 of 2003 provides space for the enforcement of criminal law for the parties to the process of procurement of breach of goods and services. So that the vertigo had heard from many friends in the bureaucracy implement the task - the task of implementing the procurement of goods / services for fear of a suspect case corruption.

In this case, the actual obligation and government agencies concerned to create a system that does not find the range bureaucracy eyehole do KKN. Besides, the system must be able to reassure employees that do not get stuck because of an error by carelessness or ignorance of the systems and procedures and can avoid the suspicion community / law enforcement because of possible differences in interpretation of the system mandated Presidential Decree 80/2003. The answer is implemented e-Procurement. With e-Procurement is trying to stage some of the process automation and administration of the auction, the rift can be closed KKN. By applying the operational system of the transparent and responsibility into the form of the rigid conditions, the errors due to the procedure and human error or human interference with the committee and the procurement of goods / services can be eliminated.

Finally arrived at a conclusion that the availability of human resources regulations and readiness is not a crucial matter. Moreover, Bill ITE is now established as law. Important that there is a intention of all parties together to create a working system that can prevent occurrence of KKN. If intention can be born in a real action, then the e-Procurement will be applied properly.

So, whether we are ready to implement e-Procurement? What is e-Procurement is necessary? Implications for how the parties? The answer is in us all. Clear that some institutions have successfully implemented the Government such as the BRR NAD-Nias, the Ministry of Foreign Affairs, Ministry of Industry, Pemprop Gorontalo, Pemprop Kaltim, Pemkot Bogor, Pemkot Balikpapan, Surabaya Pemkot and several other institutions that are currently in the process of preparation of the implementation.